Complaints about the banking sector have reached the highest level in at least a decade, according to the Financial Ombudsman Service (FOS).

Consumers raised 80,137 cases with the free resolution service about banking and payment products in the financial year 2023/24, compared with 61,995 in 2022/23.

Concerns about current accounts and credit cards and worries about frauds and scams were behind the increase, the service said.

https://uk.finance.yahoo.com/news/banking-complaints-reached-highest-level-230100989.html